Warranty Policies

At MAXIMO FURNITURE & ART LLC, we take pride in offering high quality products and stand behind our customer satisfaction. Our warranty policies are designed to provide our customers with peace of mind should problems arise with the products they purchase. Below we detail our warranty policies:

1. Warranty Period

We offer a limited warranty from 6 months to 5 years depending on the product from the date of delivery. This warranty covers manufacturing defects and problems related to product quality.

2. Warranty Conditions

For a product to be eligible for warranty, it must meet the following conditions:

The product must have been used in accordance with the manufacturer’s instructions and recommendations.

The product must not have suffered accidental damage, misuse, negligence or alterations by the customer.

3. Warranty Claim Process

If you believe your product is experiencing an issue covered by our warranty, follow these steps to file a claim:

to. Please contact our customer support team at admin@divinodisenousa.com or +17868782276 to inform us of the issue and provide relevant information.

b. We will provide you with specific instructions for filing a warranty claim.

c. We may ask you to return the defective product for inspection.

4. Evaluation and Solution

Once we receive the claim and, if necessary, the defective product, we will evaluate the problem. If the product is found to be defective due to a manufacturing or quality problem, we will offer one of the following solutions:

Repair: If possible and feasible, we will repair the product free of charge.

Replacement: If repair is not possible, we will provide an identical or similar replacement product.

Refund: In the event that we are unable to repair the product or provide a replacement, we will issue a refund to the same payment method used for the original purchase. 

5. Warranty Exclusions

Our warranty does not cover the following:

Damage caused by normal wear.

Damage caused by accidents, misuse or negligence.

Unauthorized product alterations.

Damage caused by transportation or improper handling after delivery.

6. Warranty Registration

Some products may require warranty registration within a specific time frame after purchase to activate the warranty. Be sure to follow the manufacturer’s instructions for registering your product, if necessary.

These warranty policies are effective as of [date] and are subject to change without notice. We recommend that you regularly review our warranty policies to stay informed of any updates.

If you have any questions or need more information about our warranty policies, please do not hesitate to contact our customer service team at admin@divinodisenousa.com or +17868782276.

Thank you for choosing MAXIMO FURNITURE & ART LLC. We are committed to providing you with quality products and backing them with reliable warranty service.